State Farm® Insurance Agent Laura Feltner
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay
September 9, 2026
"Excellent customer service, very kind and respectful, thank you Stacey"
"Thank you, Jay! We are glad Stacey provided kind, respectful service and made your vehicle insurance experience easy. We appreciate your five-star review and are always here when you need us! - Laura"
Edna Eldridge
September 2, 2026
"Always been very helpful with any help I needed."
"We greatly appreciate your review, Edna! Thank you. - Laura"
Kimberly Feltner
September 1, 2026
"Very nice customer service and very helpful"
"Kimberly, it is always our mission to always provide you with excellent customer service. Thank you so much for the kind words! - Laura"
Helen Coots
September 1, 2026
"I like state farm thay are good ppl and I liked talking to Shelly she's a good one to talk to and helps I would tell any one to come to state form the cheapest I found on Inc go to state form ppl"
"Thank you, Helen! We’re so glad Shelly was helpful and made your experience a positive one. We appreciate your recommendation! - Laura"
Jessica Wooton
August 31, 2026
"Shelley is great at doing her job. She is very helpful."
"Thank you for the kind words, Jessica! - Laura"
Nehemiah Collier
August 31, 2026
"The absolute best service I’ve ever had."
"Nehemiah, we appreciate the 5-star review! It means a lot to us, thank you for choosing our team. - Laura"
Rita Wooton
August 30, 2026
"Shelley was so helpful with all my questions and concerns!!! She was sweet & kind. Very patient too. If you ever need help, contact Shelley"
"Rita, thank you for taking the time to leave this positive review for Shelley! We appreciate all of the feedback and your support. - Laura"
Jeremy Hunt
August 27, 2026
"Got me a great rate and awesome service"
"Thank you, Jeremy! We’re glad you had a great experience with our office and appreciate you taking the time to leave us a review! - Laura"
Linda Hall
August 13, 2026
"Awesome experience thanks so much"
"Thank you so much for the kind review, Linda! - Laura"
Mike Snook
August 5, 2026
"Great service and friendly people! Our transition from our previous agent went smoothly."
"Thank you, Mike! We’re glad your transition went smoothly and that you had a friendly, helpful experience with our team. We appreciate your review! - Laura"
Harold Feltner
August 5, 2026
"Very courteous, helpful. My wife passed recently and they were very helpful in filling out all the paperwork. I recieved payment really fast. Very satisfied with statefarm."
"Thank you, Harold. We’re glad our team could be helpful during such a difficult time. We truly appreciate you taking the time to share your experience. - Laura"
Nico Royster
July 30, 2026
"Shelly watts helped me get everything figured out and she is just wonderful! Great experience and glad to have my insurance in safe hands!"
"Thank you, Nico! We're so glad Shelly was able to help you get everything taken care of and make the process a great experience. We appreciate your kind words and thank you for choosing our office! - Laura"
James Capps
July 29, 2026
"This is a great place for insurance. The staff was extremely helpful. I would recommend them to anyone with any insurance needs."
"Thank you, James! We're so glad you had a great experience with our team. We truly appreciate your recommendation and your support! - Laura"
Tiffany
July 29, 2026
"Shelly Watts is amazing!!"
"Thank you for the kind words and review, Tiffany! - Laura"
Ryan Combs
July 29, 2026
"Shelly Watts was amazing and was very helpful with the experience!"
"Thank you, Ryan! We're so glad Shelly provided such a helpful experience. We appreciate your kind words and thank you for choosing our office! - Laura"
Amanda Caudill
July 28, 2026
"Jared is a great asset to your company! He’s always helpful."
"Thank you for your kind words Amanda! We are honored to have you a part of our agency family. - Laura "
crystal vanover
July 10, 2026
"I will never go anywhere else!"
"Crystal, thank you for the wonderful review! We’re thrilled to hear you had such a positive experience with our office and appreciate you choosing us for your car insurance needs. We look forward to continuing to serve you! - Laura"
Kara Voccola
July 7, 2026
"I’m honestly not sure how there are so many great reviews here because my experience was completely different.
The ladies I spoke with were kind and professional, but the gentleman I dealt with after the loss of my father was anything but. I was trying to navigate a very difficult situation involving my late father’s older home while going through probate. I called hoping for guidance on the best path forward, and when I asked for advice, I was simply told to find a different insurance company.
I understand that not every problem has an easy solution, but compassion and professionalism cost nothing. At one of the hardest times in my life, I was met with dismissiveness instead of assistance.
To make matters worse, I never received written notice that the policy would not be renewed, despite Kentucky law requiring notice. That left me scrambling to deal with an issue I didn’t even know existed.
This experience was incredibly disappointing. I would not recommend this agency based on how I was treated during a time when I needed help the most."
"Kara, we are truly sorry for the loss of your father. We understand that handling insurance matters while navigating the probate process can add to an already difficult time.
We're sorry to hear that your experience with our office left you feeling unsupported. Our intention is always to treat every person with compassion and respect, even when we're unable to provide the coverage being requested. Insurance eligibility is determined by company underwriting guidelines and legal requirements, and there are situations where we simply cannot issue or continue coverage, regardless of how much we wish we could help.
While we can't discuss the specifics of individual situations in a public forum, we appreciate you taking the time to share your feedback. We are always looking for ways to improve how we communicate during difficult circumstances, and we sincerely wish you and your family comfort and strength in the days ahead. - Laura"
Melissa Logan
July 4, 2026
"Needing a good affordable insurance State Farm is the place . Very friendly people."
"Melissa, thank you so much for taking the time to leave a positive review! Our team appreciates you and your support! - Laura"
Mary Combs
July 2, 2026
"Best place ever !!! I was with someone else and was paying way over 250$ just for car insurance and I called them they got my insurance for my car and got me renter insurance with it for 166$ a month they are really friendly and always help when you call. So go get a quote today. And you'll see my whole family is with state farm insurance in hazard ky."
"Mary, thank you so much for your amazing review! We're so glad our team was able to help you with your auto and renters insurance and provide a positive experience. It means a lot to know you've trusted our office, and we're grateful that your family has chosen us as well. We truly appreciate your recommendation and look forward to being here whenever you need us! - Laura"
Austin Slone
June 29, 2026
"Great Customer Service!"
"Austin, thank you so much! We appreciate your kind words! - Laura"
Eric Estep
June 26, 2026
"Great place that’s LOCAL to me to do business with. They also have the cheapest rates for me"
"Eric, thank you for your wonderful review! We're so glad you chose to support a local business and that you've had a great experience with our team. We truly appreciate your trust and your kind words. We're always here to help! - Laura
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LaKenda Caldwell
June 25, 2026
"The service team was great and helped with all my questions!"
"LaKenda, thank you for sharing your experience with our team! We're so happy to hear that all of your questions were answered. We appreciate you and your support! - Laura"
Ashley Noble
June 10, 2026
"I talked with Evin and he was very helpful! Highly recommend!"
"Ashley, thank you so much for the kind words! We're so happy to hear that your experience was a positive one. We appreciate you and your recommendation! - Laura"
Jaycie Eversole
June 8, 2026
"Evin Eversole was really great to talk to! He thoroughly explained the difference State Farm would make for me and answered all my questions!"
"Jaycie, thank you so much for your kind words! We're so happy to hear that your experience with our State Farm Agency was such a positive one. We are always here to help! - Laura"