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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Gibson

Chris Gibson

June 13, 2025

5  out of  5
rating by Chris Gibson
"Stopped in to pay a bill and Tori at the desk was so nice and helpful."
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Randeana France

June 11, 2025

5  out of  5
rating by Randeana France
"We really enjoy this company. They are so nice and have been so good to us. We definitely recommend them all the way!"
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Mary Holland

June 9, 2025

5  out of  5
rating by Mary Holland
"Great service Tim is the best EVER"
We responded:
"Tim is the best! Thank you Mary for leaving him such a great review. -Laura"
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Jadyn Vipperman

June 6, 2025

5  out of  5
rating by Jadyn Vipperman
"I stopped in the other day and was able to get an insurance quote from Tori and Erin, both were super helpful and I’m excited to do business with them in the future!"
We responded:
"Jadyn, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! -Laura "
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Summer Hopkins

June 5, 2025

5  out of  5
rating by Summer Hopkins
"Very good services,the people are very nice and polite and always provide help when needed!"
We responded:
"Summer, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! -Laura"
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Natalie Gillespie

June 5, 2025

5  out of  5
rating by Natalie Gillespie
"I spoke with Casey over the phone to fix some of the issues I was having. He was great and understanding. Highly recommend the service!"
We responded:
"Natalie, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! -Laura"
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Lisa Hylton

June 4, 2025

5  out of  5
rating by Lisa Hylton
"Wonderful customer service!!!!"
We responded:
"Lisa, thank you for the amazing review! My team and I are always here to help. -Laura"
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Matthew Duff

May 30, 2025

5  out of  5
rating by Matthew Duff
"Great service the office was nice and had great service from Shelly she’s a great representative."
We responded:
"Matthew, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. -Laura"
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Nico Royster

May 30, 2025

5  out of  5
rating by Nico Royster
"Working with State Farm has been wonderful! Shelley was super nice & helpful, and was able to get my quote very quickly! Office was super nice and highly recommend!"
We responded:
"Nico, thank you for the kind review. I’m happy to hear Shelley took such great care of you and we could provide you with a positive insurance experience. -Laura"
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Casey Hopkins

May 29, 2025

5  out of  5
rating by Casey Hopkins
"Called today for a quote and Mia was so helpful. She was so polite ,as was everyone, and I will definitely be doing more business there!"
We responded:
"Casey, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! -Laura"
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Tori Tackett

May 29, 2025

5  out of  5
rating by Tori Tackett
"Absolutely great experience working with them! I enjoyed getting to speak with Mia, and all the other wonderful staff!"
We responded:
"Tori, thank you so much for your kind words about my team and I. We are honored to be able to assist you with your insurance needs! -Laura"
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Sandy Smith

May 29, 2025

5  out of  5
rating by Sandy Smith
"Upon contacting my State Farm Office with a few questions and concerns I was greeted by a very friendly lady by the name of Susan. She quickly handled all my concerns and treated me with a very professional attitude. Love my State Farm Insurance Company!"
We responded:
"Sandy, thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and helping assist you with your insurance needs. We look forward to continuing to growing this relationship! -Laura"
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Earl Burcham

May 28, 2025

5  out of  5
rating by Earl Burcham
"The employees at State Farm are extremely nice and very helpful..They also saved me a lot on car insurance. Thanks to all of you!!!"
We responded:
"Earl, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you. -Laura"
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crystal combs

May 5, 2025

5  out of  5
rating by crystal combs
"Such a great team, even though my agent is located in Lexington and I’m no longer in that area, this team always does their best to help me out."
We responded:
"Our wish is that we always provide you with an excellent customer service experience, Crystal. We could not be more happy to see such kind feedback! Thank you - Laura"
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Clara miller

May 1, 2025

5  out of  5
rating by Clara miller
"Great service n very nice ppl"
We responded:
"We’re so glad you had a positive experience—thank you for the 5 stars, Clara! - Laura"
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wendall sherman

April 30, 2025

5  out of  5
rating by wendall sherman
"The staff is great, and working with Shelley has been a pleasure. Highly recommend!"
We responded:
"Our goal will always be to leave you with a satisfying experience, Wendall! Thank you for taking the time to share this! - Laura"
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Robert Turner

April 30, 2025

5  out of  5
rating by Robert Turner
"Been getting insurance there for a while now, they have a wonderful team"
We responded:
"Thank you so much for your continued support, Robert! We're grateful to have you as part of our insurance family and truly appreciate your kind words about our team. We are always here to help in any way that we can! - Laura"
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Logan

April 29, 2025

5  out of  5
rating by Logan
"Deb Roll is who you want to talk to. She's honest, knows her stuff, and she's quick! You need anything, she's your person. 10 stars!! Thanks Deb!"
We responded:
"Thank you for your kind words, Logan! We're thrilled to hear that Deb made the insurance process easy for you. If you have any more questions or need assistance in the future, don’t hesitate to reach out. - Laura "
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Denise Caudill

April 22, 2025

5  out of  5
rating by Denise Caudill
"They are very helpful."
We responded:
"Denise, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business! - Laura "
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Misty Boggs

April 18, 2025

5  out of  5
rating by Misty Boggs
"Completely satisfied with my policies and cost efficient!"
We responded:
"Thank you for the great feedback, Misty! My team and I are always here to assist you with your insurance needs. - Laura "
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Bryan Campbell

April 15, 2025

5  out of  5
rating by Bryan Campbell
"Service was great and great pricing"
We responded:
"Thank you, Bryan! We're glad to hear that you had a great experience with our team! - Laura "
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Brenda White

April 14, 2025

5  out of  5
rating by Brenda White
"Best insurance company ever"
We responded:
"Brenda, your 5-star review made our day — thank you for choosing us! - Laura"
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Teresa Smith

April 10, 2025

5  out of  5
rating by Teresa Smith
"Very fast and reliable company"
We responded:
"Thanks for the awesome rating, Teresa! We’re glad you had a great experience. - Laura"
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A.B. Holliday

April 4, 2025

5  out of  5
rating by A.B. Holliday
"I had a great experience with Mia very courteous nice and attentive"
We responded:
"Hello, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Laura"
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Don

April 2, 2025

5  out of  5
rating by Don
"Awesome insurance company they go above and beyond to help with my needs really glad I chose them when I came to KY"
We responded:
"Don, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Laura"